Strategy Director (Southwest Region), Remote

Field Team · Remote, Indiana
Department Field Team
Employment Type Full-Time
Minimum Experience Experienced

Strategy Director (Southwest Region)

*Work is predominantly remote but applicant must reside in Arkansas, Louisiana, New Mexico, Oklahoma, or Texas.

Organizational Overview

Established in 2009, Complete College America (CCA) is a bold national advocate for dramatically increasing college completion rates and closing equity gaps by working with states, systems, institutions, and partners to scale highly effective practices, change perspectives, and promote policies that improve student success. Complete College America is organized as an Alliance of 48 states, territories, and higher education consortia where executives have committed to reimagining systems to be engines of equity, prosperity, and hope. Each Alliance member sets ambitious goals for increasing college completion rates, tracks progress toward their goals, and prioritizes implementation of a set of evidence-based practices that have proven to produce more equitable outcomes for students.

We believe communications and advocacy are underutilized strategies in postsecondary transformation work that can be critical drivers of awareness and action. These strategies can shift mindsets, overcome persistent biases, and create a sense of urgency for change.

Job Description

Reporting to the Vice President for Alliance Engagement and Institutional Transformation, CCA is seeking a dynamic, talented, and energetic Strategy Director who will lead projects and strategies that enable states, systems, and postsecondary institutions to scale strategies specifically in the Southwest region (Arkansas, Louisiana, New Mexico, Oklahoma, Texas). The successful candidate must demonstrate adeptness at seeking knowledge, leading with innovation and integrity, advancing diversity and inclusion, engaging locally and globally, and embracing the responsible stewardship of resources. The Strategy Director will serve as the lead on matters pertaining to the CCA’s strategic pillars and will work to develop relationships across their Alliance region and with higher education partners.

A Complete College America Strategy Director is a recognizable face of the organization and must have a clear understanding and commitment to the CCA mission, values, goals, and theory of change. The Strategy Director will be responsible for centering racial equity in all aspects of the work that includes but is not limited to: working with Alliance teams to advance college completion efforts in their states/regions/consortia, advancing student success strategies with a focus on which students are or are not being effectively served, development and delivery of technical assistance, facilitating conversations with multiple stakeholders, designing and leading scaled projects to impact institutional transformation, building relationships with external partner organizations and content experts, internal team dynamics and organizational excellence.

As a member of the Strategy Team, the successful candidate must know how to move people and shape ideas geared toward building movements centered on student success and facilitating actions that lead to institutional transformation. Our ideal candidate is an innovative, solution-oriented thinker that understands complex systems, has strong relationship-building skill sets that lead to high-quality organizational practices and results and can operate both independently and as a member of a high functioning team.

Strategy Directors assist with analyzing data to help partners understand needs and implement strategic interventions related to capacity building to sustain institutional transformation efforts. Additionally, the Strategy Director must be able to develop interventions to support CCA’s strategic pillars. This person must be comfortable creatively igniting change in the postsecondary ecosystem of institutions, policy leaders, researchers, and thought leaders. We are looking for someone who is a self-starter able to flourish in a fast-paced, team-based environment; someone who can be nimble, flexible, and exercise strong conceptual and critical thinking skills. An individual will be successful in this position if they own and prioritize projects, balance tasks, and employ a team-based approach to addressing network and operations strategy. More specifically, they must be able to balance the position’s need for project management, effective communication, development of professional development, and technical assistance tools.

Complete College America’s headquarters is in Indianapolis, Indiana. The selected candidate will have the potential for remote work; however, periodic in-office meetings and frequent travel are required.

A successful candidate must be able and willing to work flexible hours, including evenings and weekends and travel frequently. As a learning organization, any successful candidate must also be willing to learn and build new skill sets that are important to achieving work objectives.

Responsibilities will include the following:

• Manage assigned CCA Alliance states and consortia in the Southwest region, which includes stakeholder relationships, consultation, and advocacy

• Serve as a staff lead for the management, development, and acceleration of select CCA student success strategies

• Manage grant-funded projects that implement and scale strategies in states, higher education systems, and institutions

• Develop or identify the most valuable templates and resources for implementation

• Track associated policies that accelerate the implementation of CCA strategies

• Assist in generating project reports for funders, senior organizational leadership, and the CCA Board of Directors

• Contribute to national and regional policy, advocacy, and implementation of college completion efforts

• Develop technical assistance for institutions to support identified needs through institutional transformation projects

• Collaborate with the communications team to promote activities occurring in the Southwest states and current projects

• Develop materials to support the promotion of institutional transformation work

• Assist with publications aligned with CCA’s strategic pillars

• Collaborate with subject matter experts during planning and implementation of strategy implementation and funded projects

• Develop, coordinate, and facilitate various training workshops, and associated materials

• Assist in creating grant proposals

• Perform other job-related duties as assigned

Job Description:

An ideal candidate will possess the following skills and experience:

Required Qualifications

• Master’s Degree

• Five years of work experience related to higher education

• Demonstrated professional success in managing multiple simultaneous projects

• Demonstrated commitment to equity in the workplace and the achievement of equitable outcomes for under-served students

• Experience facilitating conversations with multiple stakeholder groups

• Expertise and experience in engaging faculty and staff who serve students historically marginalized and excluded from higher education, including having a complex understanding of the needs of racially minoritized populations and students from under-resourced communities and first-generation students

• Excellent organizational and time management skills, with keen attention to detail

• Excellent interpersonal, oral, and written communication skills with careful attention to grammar, and organizational voice and tone

• Willingness to work flexible hours, including evenings and weekends

• Ability to travel frequently

Must reside in one of the Southwest region states (Arkansas, Louisiana, New Mexico, Oklahoma, Texas)

Preferred Qualifications

• Earned doctorate in related field

• Professional experience on a college or university campus

• Knowledge of and practice working on higher education and/or state policy

• Participation on regional, state, or national advisory board(s), task force(s), working group(s), or similar

• Deep engagement with and scaled implementation of CCA student success pillars and strategies

• Ability to articulate complex higher education issues in a manner that can be clearly understood by a variety of audiences

• Successful experience with institutional reform work

• Broad awareness/understanding of theories of change needed for comprehensive student success and completion work

• Familiarity with content optimization systems and processes

• Experience in training teams, including the creation of templates and documents for action planning

• Acuity in data analysis and utilization of student success metrics

• Extensive understanding of office software including Microsoft Word, Excel, PowerPoint, and Outlook

Application Process

Submit an application to: Applications will be reviewed, as they are received until an ideal candidate is identified. For questions, email


Complete College America is committed to providing a safe and secure environment for employees, students, visitors, and stakeholders. As part of this effort, all offers of employment at Complete College America are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.



Salary is competitive, in alignment with relevant educational background and professional expertise.

Physical Demands

The position requires very little physical effort. However, during an event, the employee may have to lift boxes with meeting supplies and documents for distribution.


Complete College America is an equal employment opportunity/affirmative action employer.

Thank You

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  • Location
    Remote, Indiana
  • Department
    Field Team
  • Employment Type
  • Minimum Experience